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Family Weekend Getaway. We went for a quick little family getaway for the weekend and it was a good location for everything we had planned.

We were able to pay a good price for the room, it was in good clean condition, and service was good. The TV was a little different as far as trying to get it to work right.

But we finally figured it out. It was right next to the casino which was convenient for my husband and I to sneak away for a bit of adult fun.

We enjoyed our stay and will come back soon! Date of stay: March Response from Explorer, General Manager at Cities of Gold Casino Hotel Responded Nov 8, Hello and thank you for your feedback here.

We were pleased to read that the price, service and cleanliness were to your liking. We do strive for the 5 star whenever we can and will keep working towards.

Hope to see you again soon! Regards, Jason Schliening-GM. WorkSucks wrote a review Aug This one is by far the creepiest and scariest.

Please put signs for how to get around the hotel! Anything really to help a tired night driver find their room.

I missed the turn into the parking lot because it looks like a dark alley at night. I did not feel safe. The back parking lot has lots of trees too.

It is not welcoming or inviting. It is hella scary back there!!! The inside is Well its not what I expected and its pin drop quiet.

The smoking circle in the center between the 2 buildings was nice Except for the darkness. I know. I sound crazy right? That's what I thought too until I went down stairs to get a snack from the vending machine and was almost ran directly into by a man who looked like a meth head.

He was standing close behind me. The vending machine wouldn't connect for at least 5 mins so I dont even know if I was charged because I left before it would connect.

I didnt want to be close to this guy. I was worried he was going to grab for my card. He was creepy and Thankfully security tried to move him along.

I would not recommend this hotel to women traveling alone. There are just too many flaws in the safety at this hotel. Date of stay: August Trip type: Traveled on business.

Response from Explorer, General Manager at Cities of Gold Casino Hotel Responded Aug 9, Hello Hottasha, Thank you for taking a few minutes to share your thoughts on your recent stay with us.

We regret to read your comments here as we do indeed want our guest to have a clean, comfortable, affordable and most of all a safe experience.

We are reviewing your comments here in more detail to look for any possibilities in enhancing the lighting and directional signage in the areas that you mentioned.

Again, thank you for the direct feedback here and we certainly hope you will visit us again in the future. Regards, Jason Schliening-GM NewmMexicoancestry wrote a review Jul Checking in, rude and terrible customer service.

We have stayed at hundreds of hotels through out the South West. This is the worst by far. This hotel is part of Buffalo Thunder.

We stayed there last year, it was wonderful. Upon check in to this hotel, we waited 45 minutes, one customer ahead of us. I asked if I could speak to a manager, and she told me I needed to be patient.

I have thousands of family members who reside in new Mexico, I'm telling them never to stay here!!!!! Date of stay: July Trip type: Traveled with family.

Hello NewMexicoancestry, Thank you for your direct feedback here. We are saddened to read your comments regarding your check in experience and we'd like to apologize.

Rest assure that we do indeed share these comments directly with our staff and pursue further training to create a warm and receptive experience at check in.

We can only hope for another opportunity down the road to provide lodging accommodations. Feel free to reach out to me directly should you like to discuss further.

Respectable Place. But the rooms were good and had what I expected for what I paid. Staff is friendly and helpful, ours was very funny a bit verbose, but a pleasant experience.

The restraint is t great but you get meal tickets that cover even steak and eggs for breakfast. Date of stay: July Trip type: Traveled on business.

Santa Fe Airport 19 mi See all flights. Write a review. Traveler rating. Selected filters. All reviews enjoyed our stay.

NMproud wrote a review Mar Roach Motel. This hotel was not what we expected. According to previous reviews, the rooms had been remodeled.

Not ours. It had a typical handle but apparently you have to twist the knob on the front of the handle. I had to call the front office for a toilet paper roll holder.

While the maintenance worker was there, I told him the sink also was not draining. There was also a hanger under the sink. There was an antique refrigerator and phone in the room.

The curtains appeared to be eaten by moths. I woke up in the middle of the night to find a roach taking a nap on the bathroom floor. The shower looked like it had mold in the grout and the tile between the shower and the shower was broken.

The AC was coming away from the wall and was taped up with masking tape. Date of stay: March Trip type: Traveled with friends.

Helpful Share. AmyDeeRod wrote a review Nov Family Weekend Getaway. We went for a quick little family getaway for the weekend and it was a good location for everything we had planned.

We were able to pay a good price for the room, it was in good clean condition, and service was good. The TV was a little different as far as trying to get it to work right.

But we finally figured it out. It was right next to the casino which was convenient for my husband and I to sneak away for a bit of adult fun.

We enjoyed our stay and will come back soon! Date of stay: March Response from Explorer, General Manager at Cities of Gold Casino Hotel Responded Nov 8, Hello and thank you for your feedback here.

We were pleased to read that the price, service and cleanliness were to your liking. We do strive for the 5 star whenever we can and will keep working towards.

Hope to see you again soon! Regards, Jason Schliening-GM. WorkSucks wrote a review Aug This one is by far the creepiest and scariest.

Please put signs for how to get around the hotel! Anything really to help a tired night driver find their room.

I missed the turn into the parking lot because it looks like a dark alley at night. I did not feel safe. The back parking lot has lots of trees too.

It is not welcoming or inviting. It is hella scary back there!!! The inside is Well its not what I expected and its pin drop quiet.

The smoking circle in the center between the 2 buildings was nice Except for the darkness. I know. I sound crazy right?

That's what I thought too until I went down stairs to get a snack from the vending machine and was almost ran directly into by a man who looked like a meth head.

He was standing close behind me. The vending machine wouldn't connect for at least 5 mins so I dont even know if I was charged because I left before it would connect.

I didnt want to be close to this guy. I was worried he was going to grab for my card. He was creepy and Thankfully security tried to move him along.

I would not recommend this hotel to women traveling alone. There are just too many flaws in the safety at this hotel. Date of stay: August Trip type: Traveled on business.

Response from Explorer, General Manager at Cities of Gold Casino Hotel Responded Aug 9, Hello Hottasha, Thank you for taking a few minutes to share your thoughts on your recent stay with us.

We regret to read your comments here as we do indeed want our guest to have a clean, comfortable, affordable and most of all a safe experience.

We are reviewing your comments here in more detail to look for any possibilities in enhancing the lighting and directional signage in the areas that you mentioned.